If you receive the carpet with obvious creases that are difficult to recover, here are the solutions:
Soak the carpet with water. The carpet will absorb water and become very soft. Then lay the carpet flat in the sun to dry.
Carpets are made of water reeds grass. Reeds live in water, so they become very soft when exposed to water. However, they must be dried in the sun. They are prone to mold if they are kept wet for a long time.
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