Cancellation & Modification Policy
Effective Date: May 13, 2025
1. Order Cancellation
You may request to cancel your order within 12 hours of purchase. If the order has not yet been processed or shipped, we will issue a full refund.
Orders that have already been shipped cannot be canceled. In such cases, please refer to our Returns & Refunds Policy.
2. Order Modification
To modify your order (e.g., change shipping address or product variant), please contact us at [email protected] within 12 hours. We cannot guarantee modifications after order processing begins.
3. How to Contact Us
Please reach out with the subject line: “Cancel/Modify Order #[Your Order Number]”
Copyright 2025 © OwlMbee is a brand of MAROCAIN ECOMMERCE LTD
Registered in: LONDON, UK – Number: 14830107
Email: [email protected]
Phone: 1-800-829-4933
Head office: Kosmo Tay Ho, Xuan La, Tay Ho, Ha Noi 100000
Office in US: 919 Wild Valley Rd, Houston, TX 77057, USA
Office in UK: 7 Coronation Road, Dephna House, Launchese, London, United Kingdom, NW10 7PQ