Shipping & Delivery Policy

Effective Date: May 13, 2025

1. Shipping Locations

We currently offer shipping within the United States only. International shipping is not available at this time.

2. Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays) from the date of order confirmation. Once shipped, you will receive a tracking number via email.

3. Shipping Fees

We offer FREE standard shipping on all U.S. orders. No minimum purchase required.

4. Estimated Delivery Time

Standard Shipping: 5–10 business days via USPS, UPS, or other carriers
Delays may occur due to holidays, severe weather, or carrier service disruptions

5. Order Tracking

All shipped orders include a tracking number. Use the provided link in your confirmation email to monitor your delivery status.

6. Lost, Delayed, or Damaged Shipments

If your order appears lost or arrives damaged, please contact us at [email protected] within 5 business days of the expected delivery date. We will work with our carrier to resolve the issue.

7. Address Accuracy

Ensure your shipping address is complete and correct before submitting your order. OwlMBee™ is not responsible for delays or losses due to incorrect address information.

8. Contact Information

Registered in: LONDON, UK – Number: 14830107

Email: [email protected]

Phone: 1-800-829-4933

Head office: Kosmo Tay Ho, Xuan La, Tay Ho, Ha Noi 100000

Office in US: 919 Wild Valley Rd, Houston, TX 77057, USA

Office in UK: 7 Coronation Road, Dephna House, Launchese, London, United Kingdom, NW10 7PQ